When the Customer Goes Silent After Seeing the Cake | Pilot Theme Cake by Happyoi
Today’s cake was all about sky-high dreams and little aviators! ✈️ The customer shared a beautiful reference image of a fondant-finished pilot cake—and we recreated the same magic using a cream finish 🍰, which we also showed step-by-step in the making video.
But here’s the twist…
We sent the picture of the final cake to the customer—and silence 🤐. Not a word about whether they loved it, liked it, or didn’t feel the vibe. And since the cake was to be picked up (not delivered by us), we even called her three times to confirm the pickup location and shared the final look again… still, no response ☎️📷.
As a business, we thrive on feedback—whether it’s a “Wow, we love it!” or “Hmm, maybe this could’ve been better.”
Something is always better than nothing. Because that’s how we grow. That’s how we get better. And that’s how we know we made your moment a little sweeter 🧁.
So here’s to feelings—good, bad, or in-between. Just give us something to fly on! 🛫
Check out the full video to see how we turned a fondant reference into a cream cake that (we hope) made someone’s day.
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